Frequently asked questions
It’s very simple. You and the person sharing your details with, just need to have an internet connection at the time and then you just tap your card to your client’s phone and the link appears. Then the client has the option to save your contact and have a look at your profile.
No. You don’t have to download an app for this. All Android devices and new iPhones are compatible with this technology. You just need an internet connection.
Yes! Soon we will provide a feature to customize your own cards according to your preferences.
Yes. There is an annual subscription fee for only 25 euros to keep the license of your card and have it activated.
Ongoing use requires an active subscription, available on a yearly basis. Payment will be charged to your credit card when you proceed with the order. Subscription renews automatically unless cancelled at 24 hours prior to the end of the subscription period. There is no increase in the price when renewing.
Yes. You can update your information as many times as you want without extra charge through your members link profile.
If your card for some reason doesn’t work and you have done all of the required steps (link) then you can contact us (link) and we will get back to you as soon as possible.
We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team here or through our “help” button below.
We do not offer exchanges at this time. If you’d like to make an exchange, simply return the unused goods back to us using our returns page and make a new purchase for the item or items you want through our site.
We are sorry you are having trouble checking out, please note that some discount codes require users to create an account on the site and be logged in upon check out to utilize the discount code.
We ship from various location around Cyprus. With so many shipping centers across the country, we provide some of the fastest, most affordable delivery options in the industry.
Yes! We offer expedited shipping
Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone, email, or our contact us page, so that they can work to get you your goods as soon as possible.
